Shipping & Delivery
Fast, discreet and reliable worldwide shipping for research compounds.
Processing Time
All orders are processed within 24–48 business hours after payment confirmation.
Shipping Coverage
We ship across the EU and selected international regions with discreet packaging.
Delivery Estimates
- Netherlands: 1–2 business days
- EU: 2–5 business days
- International: 5–10 business days
Discreet Packaging
All orders are shipped in neutral, discreet packaging with no external product labeling.
Track Your Order
Enter your tracking number below to check your shipment status.
Detailed Shipping Policy
Our shipping policy is designed to ensure the safe and timely arrival of your research materials. We utilize premium couriers including DHL, PostNL, and UPS depending on your region. Once your order is dispatched, you will receive an automated email with your tracking details.
Lost or Delayed Packages
In the rare event that a package is lost in transit, Vitalyx offers a one-time free reshipment or a full credit to your account after a 14-day investigation period with the courier. Please contact our support team if your tracking has not updated for more than 5 business days.
Customs & Import Disclaimer
While we ship worldwide, it is the responsibility of the customer to be aware of their local laws regarding the importation of research compounds. Vitalyx is not responsible for packages seized by customs due to local regulations. We recommend checking your local legislation before ordering.
Research Use Compliance Notice
By placing an order, you acknowledge that all products are intended strictly for laboratory and research use only. They are not intended for human consumption, veterinary use, or diagnostic purposes. Shipping labels and documentation will reflect the research nature of the compounds.
Need Help With Your Order?
Our support team is available for shipping and order inquiries 24/7.