Terms of Service

1. About Vitalyx

Vitalyx supplies reference materials for laboratory research. References to "Vitalyx", "we", "us", or "our" mean the Vitalyx website and store.

2. Research Use Only

All products are sold strictly as reference compounds for laboratory research. They are not medicines, supplements, cosmetics, foods, or veterinary products. They are not intended for human or animal use, diagnosis, treatment, prevention, or any clinical application.

By using this site or placing an order, you confirm that you understand this research-only limitation and will comply with the laws and rules that apply in your jurisdiction.

3. Age and Eligibility

You must be at least 18 years old to use this site or place an order. We may refuse, cancel, or request more information for any order if we believe the order is inconsistent with these terms or applicable law.

4. Product Information

We try to keep product descriptions, pack sizes, prices, and availability accurate. Information on this site is provided for general catalog purposes only and should not be treated as medical, safety, or handling advice. You are responsible for using suitable laboratory procedures and qualified judgment.

5. Orders and Payment

An order is not accepted until it has been confirmed by us. Prices may change without notice. If a payment provider is temporarily unavailable, we may ask you to contact us through our official channels for manual order support.

6. Shipping, Returns, and Refunds

Shipping times are estimates and can be affected by carriers, holidays, weather, customs, or other events outside our control. Returns, replacements, and refunds are handled according to our Refunds & Returns page and applicable law.

7. Legal Compliance

You are responsible for confirming that receiving, possessing, handling, and using any product is lawful in your country or region. We do not guarantee that any product is legal in every destination.

8. Website Use

You may not misuse the site, attempt to interfere with its security, submit false information, or use the site for unlawful purposes. We may restrict access where necessary to protect the store, customers, or legal compliance.

9. Limitation of Liability

To the maximum extent allowed by law, Vitalyx is not liable for indirect, incidental, special, or consequential losses arising from use of the site, delayed delivery, incorrect handling, or misuse of products. Nothing in these terms limits rights that cannot legally be limited.

10. Updates

We may update these terms from time to time. The version posted on this page applies from the date shown below.

11. Contact

Questions about these terms? Email help@vitalyxshop.com.

Last updated: April 2026